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Case Study
Mastec Water Purifier: Managing 60–100 Leads per Day
How one service business stopped drowning in WhatsApp enquiries and started closing more deals.
60–100
leads per day
Easier
follow-ups
1
shared inbox
Before vs After LeadBuddie
Before LeadBuddie
- Searching through chats to find conversations
- Missed follow-ups and lost leads
- Team confusion over who replied to whom
- Customers slipping through the cracks
After LeadBuddie
- All leads in one organized inbox
- Follow-ups on time, every time
- Clear ownership and faster replies
- More conversions and happier customers
How it worked for them
1
Connected WhatsApp
Mastec Water Purifier connected their existing WhatsApp Business number to LeadBuddie in minutes.
2
Team used shared inbox
Everyone could see conversations, assign chats, and respond from one place instead of multiple phones.
3
Follow-ups on time
Reminders and pipeline views meant no lead was forgotten. Responses and follow-ups became much easier.
One inbox. One team.
The shared WhatsApp inbox and lead pipeline Mastec Water Purifier uses every day.
“Handling 60–100 leads per day was very time-consuming. After LeadBuddie, responses and follow-ups became much easier.”
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