Not a chatbot.
An operating agent that gets work done.
LeadBuddie learns your business, understands what needs attention, prepares the right next action and gives your team the context to finish what matters.
“Warranty is two years now. Never promise same-day delivery.”
Update delivery rules
Your customer sees a simple conversation. Your business gets the right outcome.
It learns your business
Your products, prices, policies and limits — the only things Buddie is ever allowed to tell a customer.
It talks like a person
A quick question gets a quick answer. A long one gets a short form. Anything tricky comes straight to you.
It finishes the job
The chat becomes a real lead, quote, booking or order on your team’s list — and then Buddie stops.
The owner speaks naturally. Buddie handles the settings.
Tell it “change warranty from three years to two,” “don’t promise final price,” or “ask Bali customers for dates and travellers.” Buddie works out what changes, shows you the proposal, and only updates production behaviour when you save.
“Warranty is two years now. Never promise same-day delivery.”
Update delivery rules
The right customer action, not a rigid flow.
The product your customer asks about tells Buddie what should happen next. A consultation can become a booking. A holiday package can become a quote request. An uncertain financial enquiry can go straight to a human.
Thamara Wellness
Book a massage
Ready for your team
Appointment request received
Customer, service, date and time—already organised.
The AI handles the repeatable work. Your people keep the judgment.
Shared WhatsApp inbox
Every conversation, owner, note and next step in one place for the whole team.
The right request every time
A package becomes a quote request. A service becomes a booking. One business can do both.
Bookings that stay truthful
A request is only confirmed after availability and business rules are checked.
Voice notes and languages
Buddie can use supported voice messages and match the customer’s language when available.
Handovers that make sense
When a person has to decide, everything the customer already said is right there.
Clear customer history
Every action and follow-up is visible, so no lead feels like a mystery to the next teammate.
Less time chasing chats. More time doing the work only you can do.
Buddie handles the messages you have answered a hundred times, inside the rules you set, and leaves your team the ones that actually need a human.