Not a chatbot.
An employee that gets work done.
LeadBuddie learns your business, understands a customer’s goal, takes the right next action, and gives your team the context to finish what matters.
“Warranty is two years now. Never promise same-day delivery.”
Update delivery rules
Your customer sees a simple conversation. Your business gets the right outcome.
Business truth
Products, answers, policies and limits become the facts Buddie can use in customer conversations.
Adaptive conversations
Buddie chooses chat, buttons, a list, a form or a human handover based on the customer’s real need.
Useful action
A conversation becomes a qualified lead, quote request, booking, order request or team task—then Buddie stops.
The owner speaks naturally. Buddie handles the settings.
Tell it “change warranty from three years to two,” “don’t promise final price,” or “ask Bali customers for dates and travellers.” Buddie works out what changes, shows you the proposal, and only updates production behaviour when you save.
“Warranty is two years now. Never promise same-day delivery.”
Update delivery rules
The right customer action, not a rigid flow.
The product your customer asks about tells Buddie what should happen next. A consultation can become a booking. A holiday package can become a quote request. An uncertain financial enquiry can go straight to a human.
Thamara Wellness
Book a massage
Ready for your team
Appointment request received
Customer, service, date and time—already organised.
The AI handles the repeatable work. Your people keep the judgment.
Shared WhatsApp inbox
Every conversation, owner, note and next step in one place for the whole team.
Product-aware requests
A package can create a quote request while a service can create a booking. One business can do both.
Bookings that stay truthful
A request is only confirmed after availability and business rules are checked.
Voice notes and languages
Buddie can use supported voice messages and match the customer’s language when available.
Team handover with context
When a person needs to decide, your team gets the information already collected.
Clear customer history
Every action and follow-up is visible, so no lead feels like a mystery to the next teammate.
Less time chasing chats. More time doing the work only you can do.
LeadBuddie handles repeatable conversation work within the rules you set, then gives your team the details and history needed to decide what happens next.