Buddie — your AI sales employee
When enabled for your plan and business rules, Buddie can reply to WhatsApp enquiries, share approved product information, and help your team follow up on quiet leads.
The LeadBuddie system
Everything around a useful customer conversation.
Buddie handles the repeatable work. Your team gets the context, controls and next action to move customers forward.
Capabilities
Built for what happens after the first message.
From the first reply to a qualified request, LeadBuddie keeps every conversation accurate, accountable and easy for your team to act on.
Train Buddie by chat or voice
Teach Buddie in plain language by text or voice: what to answer, what to ask, and what it should not promise. Review the proposed changes before they go live.
Create products with AI
On Growth and Scale, describe what you sell in one sentence. Buddie prepares a product or service draft for you to review before anything is saved.
One-tap bookings & quotes
Instead of a long back-and-forth, Buddie can send a tap-to-fill card in WhatsApp so your team receives a complete, structured booking or quote request.
Understands voice notes
Buddie can transcribe supported WhatsApp voice notes and use the transcript to continue the conversation or hand it to your team.
Language-aware replies and inbox translation
Buddie can match the customer's language and script, including commonly used Indian languages. Inbox translation is available where supported.
Automatic replies with business controls
Buddie can reply automatically within the business rules you have approved. Pause a sensitive lead, stop a follow-up, or bring your team in whenever human judgment is needed.
Automated AMC Reminders
For eligible water-treatment businesses, Buddie can prepare 60, 30, 15 and 7-day AMC reminders. Sending depends on your mode, approved templates and WhatsApp eligibility.
Win back lapsed AMCs
For eligible water-treatment businesses, prepare a reactivation message for customers with lapsed AMCs and review or send it under your chosen controls.
Revive dormant leads
Set up a controlled re-engagement play for eligible quiet leads, subject to your plan, autonomy mode and WhatsApp messaging rules.
Day 1/3/7 & Quiet-lead Follow-ups
Growth and Scale businesses can configure follow-up nudges for quiet leads, with pause, mute and human-handover controls.
Approval Desk & Full History
Review, edit and send Buddie drafts in one place, with a visible history of recent activity.
Pricing guardrails & Human takeover
Buddie uses the business information you approve. When a price or fact is not configured, it can defer to your team; manual takeover can pause automated replies for that lead.
Unified Inbox (WhatsApp + Instagram)
Bring connected WhatsApp and Instagram conversations into one inbox, with lead context, ownership and next actions.
Lead CRM with dashboard suggestions
Status, tags, and AMC info alongside the chat, with dashboard suggestions showing exactly which play or job to turn on for leads waiting today.
WhatsApp policy controls
LeadBuddie connects to WhatsApp Business services and provides controls for templates, campaigns and customer messaging. You remain responsible for consent and compliance with WhatsApp policies.
Business messaging, carefully controlled
Useful automation should still feel safe.
LeadBuddie supports incoming conversations and owner-configured follow-ups, campaigns and service reminders. Consent, approved templates and WhatsApp policy still govern what may be sent.
- We help you manage and organize WhatsApp leads
- We receive leads from your WhatsApp Business number
- We organize conversations in a CRM
- We generate AI insights from conversations
- Businesses must use approved templates, consent and policy-compliant messaging
- Service providers process data only as described in our Privacy Policy
- Owners remain responsible for consent and WhatsApp Business Policy compliance
Your team remains in control of business knowledge, customer follow-ups and the moments that need human judgment.
Ready when your customers are
Give every enquiry a capable next step.
Connect your business number, teach Buddie in plain language, test the journey, and choose when it can reply automatically.