“Do you have this?” answered properly.
Buddie works out what the customer is actually after, finds it in your own catalogue, asks for what is missing and puts an order or quote on your team’s list.
Buddie is on it
A sample enquiry
Your team gets a complete enquiry instead of another “price?” message.
From a one-line question to an order you can fill.
Buddie helps the customer say what they actually want. Stock, discounts and the final price stay with you.
Works out what they want
The product, the size, or just the job they are trying to get done.
Asks what is missing
Variant, quantity, budget, delivery area — whatever your shop needs.
Checks your catalogue
Answers from your own products and descriptions, never from guesswork.
Raises the order
An order or quote request lands on your team’s list, ready to fill.
Your team gets a real order, not an unread chat.
Buddie asks only what your business actually needs, stays inside your rules and leaves the rest to a person.
Ready for your team
A complete enquiry
You get
Buddie only does what you allow.
It can talk to the customer and get the work ready. What it may promise, quote or send is your decision.
Buddie answers only from the products and policies you have given it.
If the match is not obvious, it asks the customer or calls you in.
Stock, discounts and confirming the order stay with your team.
You choose how much it does alone: watch only, ask you first, or handle routine replies.
Your team starts with the full story.
No more back and forth
The real need and the right size are sorted out in the first conversation.
No made-up answers
Buddie sticks to your catalogue and says when it is not sure.
Cleaner orders
Your team gets one clear request instead of scrolling a chat for details.
Every enquiry goes somewhere
An order, a quote or a person — nothing is left sitting unread.
Questions before you begin
Yes — from your catalogue and your own product descriptions. If it is not sure which item the customer means, it asks a question or brings your team in.
No. Live stock, discounts, bargaining and the final price stay with a person. Buddie sticks to what you have approved.
The product the customer wants, the variant, the quantity, where they are and how urgent it is — as an order request, a quote request, or a call for someone to take over.
Yes, as long as your catalogue is in reasonable shape — that is what Buddie reads from. We help you get it tidy during setup, and Buddie asks rather than guesses when two items look similar.
WhatsApp is the usual channel and connects through your official WhatsApp Business number. Enquiries can also reach LeadBuddie from your website.