Every enquiry arrives quote-ready.
Buddie asks the traveller what you need to know — where, when, how many, what budget — and hands your team a clear request instead of another half-finished chat.
Buddie is on it
A sample enquiry
Your team gets a complete enquiry instead of another “price?” message.
From “thinking about Bali” to something you can price.
Buddie asks only what your agency needs. It never quotes a price or confirms a seat — it brings you in the moment that matters.
Listens properly
Picks up where they want to go and what kind of trip it is.
Asks your questions
Dates, travellers, departure city — whatever your agency needs to quote.
Writes it up
The chat becomes a clean quote request on your desk.
Passes it to you
Your team opens it and starts building the itinerary.
Your desk gets the whole enquiry.
Buddie asks only what your business actually needs, stays inside your rules and leaves the rest to a person.
Ready for your team
A complete enquiry
You get
Buddie only does what you allow.
It can talk to the customer and get the work ready. What it may promise, quote or send is your decision.
Buddie only uses the packages and policies you have given it.
Prices, seats, itineraries and confirmations stay with your team.
If it is not sure, it asks the customer or calls you in. It never guesses.
You choose how much it does alone: watch only, ask you first, or handle routine replies.
Your team starts with the full story.
Fewer half-enquiries
No more chasing a customer for their dates three days later.
Faster quotes
Your team opens one clear request and starts pricing straight away.
No wrong promises
An enquiry stays an enquiry. Only your team confirms a booking or a price.
Nothing forgotten
The enquiry and what came of it stay on the customer’s record for next season.
Questions before you begin
No. Buddie collects the trip details and raises the request. Your team checks availability, the itinerary, supplier terms and the final price before anything is confirmed.
Yes. You decide which details matter for your packages and when the enquiry should come to a person. It is not a fixed script.
Buddie asks a few short questions — where, when, how many, departing from where — until the enquiry is worth your team’s time. If it goes nowhere useful, it hands over.
WhatsApp is the usual channel and connects through your official WhatsApp Business number. Enquiries can also reach LeadBuddie from your website.
No. Buddie only uses what you have given it. Final prices, availability and any commitment to a customer stay with your team.