AMC renewal work that does not disappear
See whose contract is expiring, who promised to call back and who has already lapsed — all in one list. Connect WhatsApp when you want the follow-ups going out on their own.
- One list of who is due
- You approve what goes out
- WhatsApp optional
With Buddie
How one enquiry goes
An AMC is about to expire
Buddie brings up the customer and drafts the follow-up
Your team calls and records what they said
The AMC renewal is the cheapest sale you have — and the one most service businesses lose.
The customer already trusts you, already paid for the unit or service, and already knows your team. Renewing their AMC should be effortless. Instead, manual reminders get forgotten, callbacks get lost, and contracts quietly lapse.
LeadBuddie keeps every due date, callback and outcome in front of you, and can write the follow-up so your team only has to make the call.
How it works
Everything you need to hold on to a renewal
Who is due, today
Every contract nearing its end date moves to the top of the list on its own.
Sorted by urgency
Filter by due this week, next 14, next 30, callbacks, or lapsed. Always know who is due next.
Win back the lapsed ones
Customers who let their AMC go get their own follow-up, and you see who comes back.
Callback scheduling
“Call me after the 20th” becomes a real follow-up on the right date with notes attached.
As hands-off as you like
Buddie can show you the list, or draft each reminder for you to approve. On the Autopilot plan it sends the routine ones itself.
Know where every one stands
Due, call back later, renewed or lapsed — nothing sits in someone’s head.
How a renewal gets saved
- 1
Import or convert your customers
Upload your rough Excel list or add customers. Each profile tracks their equipment, contract value and AMC end-date.
- 2
See who is due
As a contract nears its end date, that customer moves to the top of your list.
- 3
Make the call
Work the list yourself, or let Buddie draft the follow-up for you to approve with one tap. On Autopilot it does the chasing for you.
- 4
Chase the ones who went quiet
Callbacks, replies and lapsed customers stay on the list until somebody closes them.
Designed for a safe handover
Buddie prepares the request. Your team makes the final business decision.
Prices, availability, confirmations and exceptions stay inside the rules you configure. See the full journey →
Frequently asked questions
It keeps every contract date, every customer who is due, every callback and every outcome in one list. With LeadBuddie, Buddie can also write the follow-up message for you once your WhatsApp Business number is connected.
Right now it is built for water purifier, RO and water-treatment businesses on the Growth or Scale plan. If you are in another service trade, talk to us first — we will tell you honestly whether it fits.
It shows you who is due and writes the follow-up. Whether that message goes out on its own or waits for your approval is up to you — and your WhatsApp Business number has to be connected first.
You decide. Buddie can just show you the list, draft each reminder for you to approve with one tap, or send the routine ones itself. Reminders go out from your own WhatsApp Business number using formats WhatsApp has approved.
Yes. If a customer says "call me next week," you can schedule a callback in chat. LeadBuddie surfaces callbacks under a dedicated tab on the renewals page, ensuring no client goes forgotten.
There is a limited free plan, and AMC tools come with the paid plans. Every signup gets a 30-day Growth trial — no card needed.
Bring your AMC follow-up into one workflow
Start with the renewals list. Turn on automatic reminders once your data is clean and you are comfortable.