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Stop losing enquiries

Lead management for water purifier dealers

Bring WhatsApp enquiries into a shared workspace, assign ownership, keep the next step visible and configure eligible replies and follow-ups on the number customers already use.

  • Owner-set AI replies
  • Shared team inbox
  • Watch/Approval safety modes

With Buddie

How one enquiry goes

✦
01

A customer messages you

02

Buddie collects what your team needs

03

The job lands on your list, ready to do

Your team still makes every call that matters.

Leads don’t die from lack of demand — they die in the inbox.

Enquiries land across two or three phones, get a quick reply, and then vanish into a scroll. By the time anyone remembers to follow up, the customer has already bought from whoever replied first.

LeadBuddie replies instantly and tracks every lead with a status, an owner and a follow-up date — so the leads you already paid to generate actually convert.

How it works

1A customer messages you
2Buddie collects what your team needs
3The job lands on your list, ready to do

Everything you need to convert more enquiries

Configured WhatsApp replies

Buddie can respond from approved business knowledge when Auto is enabled and the message is eligible.

Shared team inbox

Your whole team works from one inbox instead of leads being trapped on one person’s phone.

Watch/Approval safety

Review Buddie’s draft replies in your Approval Desk before they go out, or set him to Auto Mode.

Configurable follow-ups

Growth and Scale can prepare follow-up nudges for eligible quiet leads, with pause, mute and handover controls.

Assignment & ownership

Assign chats so every lead has a clear owner and the next step is never anyone’s guess.

Nudge the quiet ones

A lead who stopped replying gets one polite follow-up instead of being forgotten — on your terms.

From WhatsApp enquiry to closed sale

  1. 1

    Enquiry lands on WhatsApp

    A supported new conversation on the connected number appears as a lead with its chat context.

  2. 2

    Assign and qualify

    Give the lead an owner, set its stage, and review drafts drafted by Buddie in your Approval Desk.

  3. 3

    Eligible follow-up sequence

    If a lead goes quiet, configured follow-ups can run under the selected operating mode and messaging rules.

  4. 4

    Convert to a tracked customer

    Promote won leads to customers with model, install date, and AMC plan to automate future renewals.

Designed for a safe handover

Buddie prepares the request. Your team makes the final business decision.

Prices, availability, confirmations and exceptions stay inside the rules you configure. See the full journey →

Frequently asked questions

It brings supported enquiries from your connected WhatsApp Business number into a shared workspace with lead stages, ownership, notes and eligible AI assistance.

Buddie can reply in Auto mode when the business is trained, the plan includes the action and the message passes the applicable safety and WhatsApp eligibility checks.

You decide how much Buddie does on its own — just watch, ask you before every message, or handle the routine ones itself. It only answers from what you have told it, and anything to do with price or a complaint comes to you.

Yes. Your team can view all chats, assign leads, and collaborate on responses. If a human agent sends a manual message, Buddie steps back automatically.

LeadBuddie has a limited Free plan. Paid agent plans are listed on the pricing page, and every new signup receives a 30-day Growth trial with no card required.

Stop losing leads across phones

Start with a 30-day Growth trial and connect your WhatsApp Business number during setup.